Mesoc Privacy Policy
Effective date: August 2, 2026
Our Privacy Commitment
Mesoc values the trust you place in us and is committed to collecting, using, storing, sharing and protecting your personal information in a responsible, secure and compliant manner.
This Privacy Policy explains how Mesoc handles your personal information when you use our website, applications, instant messaging, groups, live streaming, wallet login and related Web3 services.
This Privacy Policy forms part of the Mesoc Terms of Service. Unless otherwise provided in this Privacy Policy, the terms used in this policy have the same meanings as in the Mesoc Terms of Service. If the two documents are inconsistent on matters concerning the handling of personal information, this Privacy Policy prevails.
Acceptance of This Privacy Policy
When you register for, log in to, access or use Mesoc, or provide personal information to us, you acknowledge that you have read and understood this Privacy Policy and agree that we may process the relevant information in accordance with it.
If you do not agree to this Privacy Policy, please stop using Mesoc.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time in response to changes in our business, technology, security or applicable laws.
The updated version will be published on Mesoc, the official website or relevant pages, and will take effect from the date of publication or the date indicated on the page.
By continuing to use Mesoc after the Privacy Policy is updated, you accept the updated content. If you do not agree with the updates, you should stop using the relevant services.
Information We Process
To provide, operate, maintain and improve Mesoc services, we may process the following information to the extent necessary:
- Email address and login verification information;
- Public wallet address and signature verification records;
- Username, nickname, avatar and profile information;
- Messages, images, files, audio, video and other content that you choose to send, upload or share;
- Usage records for groups, live streaming and other features;
- Device information, IP address, login records, operation logs and security information;
- Public on-chain information related to blockchain transactions or smart contract interactions.
Mesoc does not collect, store or provide wallet private keys, seed phrases, key files, wallet passwords or any other information that can directly control wallet assets, and does not offer any service to retrieve or recover such information.
We may process personal information where necessary to provide services, safeguard public safety, prevent fraud and abuse, comply with legal obligations or protect the public interest.
For information about our use of cookies, please see the Mesoc Cookie Policy.
User Content and Communications
Mesoc may process user content to the extent necessary to enable sending, receiving, storing and syncing messages, as well as groups, live streaming and related features.
The content of private chats is used primarily to provide communication services to the participants. Content you send may be viewed, screenshotted, recorded, copied, saved or further shared by recipients.
Content you post in groups, live streams or other public areas may be viewed, saved, copied or shared by other users within the relevant scope.
The specific storage, deletion, security protection and other handling of messages and user content is subject to the features Mesoc actually provides and the explanations on the relevant pages.
Your Controls and Rights
To the extent permitted by applicable law, you may manage and control your personal information, including by:
- Viewing or editing your profile;
- Updating or correcting your personal information;
- Making requests or complaints regarding the handling of your personal information;
- Deleting your account: please see the Mesoc Account Deletion Guide, or go to "Settings → Account → Delete Account" in the app.
Information Sharing and Transfer
We retain your personal information for the period necessary to provide services and fulfill legal obligations.
We will not sell, rent or trade your personal information, except in the following cases:
- You choose to disclose or send the information to other users;
- Third-party service providers are engaged to process it in order to provide Mesoc services;
- It is required by laws and regulations, court orders or lawful requests from competent authorities;
- It is necessary to prevent fraud, abuse, attacks or other security incidents;
- Information is transferred as a result of a merger, acquisition, reorganization or other corporate transaction;
- Other cases to which you have separately consented.
Third-party service providers may access relevant information to the extent necessary to provide email, cloud storage, authentication, live streaming, wallet, blockchain node, security or technical support services.
If personal information needs to be transferred to or stored outside your country or region, we will take appropriate protective measures in accordance with applicable law.
Data Protection and Security
We take reasonable technical and organizational measures to protect your personal information, including access controls, data security technologies, system monitoring, internal compliance management and employee security training.
However, the internet, devices, blockchain networks and third-party services all carry security risks. We cannot guarantee that personal information will be absolutely secure under all circumstances.
If Mesoc ceases operations, we will handle your personal information appropriately in accordance with applicable law and the actual circumstances.
Third-Party Services
When you use wallets, blockchain networks, live streaming, external links or other third-party services, this Privacy Policy may not apply to information that the relevant third parties collect and process independently.
Third-party services are governed by their own terms of service and privacy policies. Mesoc is not responsible for the privacy practices, data security or conduct of any third party.